Shipping Information and Return Policy


Shipping Cost?
We offer free shipping on all orders $150 and over. 
Use code LOCAL for free in store pick up.
When will my order ship?
Please allow 3-5 business days for order processing. 
*Please note delivery times do not include, Saturdays, Sundays or holidays.
Can I return or exchange an item(s)?
Online and in store returns are eligible for store credit only. Items may be returned with the tag still on and have not been washed or worn. All items must be in same condition as sold.
Items must be returned within 15 days of purchase and include a copy of your receipt.
All shoes, sale, discounted, special orders or personalized items are FINAL SALE and can NOT be returned or exchanged. 
If you would like to exchange sizes or styles, please email us at 
Are returns free?
Shipping charges are non-refundable. 
Customers are responsible for all return shipment fees.
Return Address:
Porcelain Bunny
3092 Poplar Ave Suite 7
Memphis, TN 38111
Additional Information: 
Store Credit is valid for a period of 1 year from the date it was issued.
If we have made an error please contact within 10 days of receiving your order.